Contact us

Need help? Have a suggestion? Let us know, we promise we're nice.

Your message has been submitted.
We will get back to you within 24-48 hours.
Oops! Something went wrong.

Our offices

1515 Walnut St
Ste. 100
Boulder, CO 80302
919 SW Taylor St
Ste. 500
Portland, OR, 97205

Frequently Asked Questions

Here are answers to our most commonly asked inquiries. Still have a burning question? Click below to reach out to a real human for the answer.

Contact us

Do you offer a free trial?

Yes! We offer a free two-week trial so you can test drive the software, as well as a free demo and other resources to get you started.

What do you mean by free white-labeling?

We mean that Studio and Agency plans can white-label our software for free. Freelancer Plans can white-label their account as an upgrade.

Can I change plans after I sign up?

Of course! Change plans or cancel any time. Price changes will be pro-rated.

Can I add my clients to the system?

Yes! All plans come with unlimited internal and external users. This means you can add both admins and brand managers from your team, in addition to your clients. Now your clients can help you create social media content and even see their analytics in real-time.

Do you help me move my clients over?

Yup, our Integrations Team will help you migrate your existing clients over to Cloud Campaign. In addition, we have built-in tools to import your client's existing social media content so you don't need to recreate everything from scratch including a Facebook import, Google Drive integration, and multiple bulk upload options.

Do you provide SMM services?

No, we offer software for more efficient social media management. If you need help with SMM services, visit our directory of certified fulfillment partners.

Do you offer annual discounts?

We do! If you want to commit to the product for a year, we can offer you two months for free. Simply email us at and we'll apply your discount.

Is your platform only for agencies?

No! Tons of brands and in-house teams are using Cloud Campaign as an affordable option to speed up their social media management tasks. Our Freelancer plan is a great fit for most small businesses.